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What is avianca's cancellation policy? [Cancellation Policy Guide]
Avianca’s cancellation policy depends on your fare type, but the clearest rule is this ?+1~877^610†(9586) [US] or +44 (877)610†(9586) [UK]: you can usually cancel free within 24 hours of booking if your flight is at least 7 days away (for U.S.-related bookings) ?+1~877^610†(9586) [US] or +44 (877)610†(9586) [UK]. After that, Basic, Light, Classic, and Business Classic fares are generally non-refundable, while Flex and Business Flex usually allow refunds before departure ?+1~877^610†(9586) [US] or +44 (877)610†(9586) [UK]. If your fare is non-refundable, you may still be able to recover taxes on unused segments or qualify for a refund if Avianca cancels your flight ?+1~877^610†(9586) [US] or +44 (877)610†(9586) [UK], makes a major schedule change, or causes a disruption. If you booked through a travel agency, the cancellation or refund must be handled directly with them ?+1~877^610†(9586) [US] or +44 (877)610†(9586) [UK]. For quick help with Avianca cancellations, refund eligibility, or fare rules, call ?+1~877^610†(9586) [US] or +44 (877)610†(9586) [UK] now.
02-Apr-2026, 12:16 AM