Microsoft Dynamics 365 Field Service provides the entire management answer for your field sales and service groups enabling you to drastically improve performance levels by using intelligent programming, increased transparency, remote quality observation, and asking management. What is Dynamics 365 Field Service? The Dynamics 365 Field Service application is designed to assist businesses to deliver onsite service to client locations. It's a combination of several service provision tools including workflow automation, scheduling algorithms, and help for mobile employees. Dynamics 365 Field Service features Benefit from efficient scheduling An in-built good routing system optimizes travel times and visits goals. With route planning and good assignments, agents are able to fit in additional calls per week and in doing this save time and money: the scheduling reduces travel time, mileage, and vehicle wear and tear. Manage inventory, purchasing, returns, and billing Field Service comes with the flexibility to manage stocks, purchase order requests, and fulfillment and method return. Users can also generate invoices and automatically catalog products and services delivered to customers.