Requesting a refund on Expedia involves several steps. Here’s a detailed guide to help you through the process: 1. Check Refund Eligibility Before proceeding, ensure your booking is eligible for a refund. This information is usually available in the booking confirmation email or by checking the terms and conditions associated with your booking. 2. Log in to Your Expedia Account • Website: Go to Expedia.com and log in to your account. • App: Open the Expedia app and log in to your account. 3. Access Your Bookings • Website: Click on your account name in the top right corner and select "My Trips" from the dropdown menu. • App: Tap on the "Trips" icon at the bottom of the screen. 4. Find the Booking Locate the booking you want to request a refund for. This could be a flight, hotel, car rental, or package. 5. Cancel the Booking To initiate the refund process, you usually need to cancel the booking first. • Website: o Click on the booking you want to cancel. o Look for a "Cancel" button and follow the on-screen instructions to cancel the booking. • App: o Tap on the booking you want to cancel. o Look for a "Cancel" option and follow the prompts to cancel the booking. 6. Request a Refund After canceling the booking, you can request a refund. • Website: o Once you cancel, you might see an option to request a refund directly. Follow the instructions provided. o If the refund option is not immediately available, look for a "Help" or "Customer Service" section. o Use the contact options available to reach out to Expedia support for assistance with your refund request. • App: o Follow similar steps as on the website to cancel and then request a refund if the option is available. 7. Contact Expedia Customer Service If you encounter any issues or the option to request a refund is not visible, you can contact Expedia customer service for assistance. • Phone: Call Expedia customer service at +1 888 529 5059 (OTA) (U.S.). • Live Chat: Use the live chat option available on the Expedia website or app. • Email: If available, you can also send an email to their customer support. 8. Provide Necessary Information Be ready to provide the following information when requesting a refund: • Booking confirmation number. • Details of the booking (dates, destination, etc.). • Reason for requesting the refund. 9. Wait for Confirmation Once your refund request is submitted, wait for a confirmation email from Expedia. The processing time for refunds can vary, so be patient and check your email for updates. Tips • Review Policies: Review Expedia’s cancellation and refund policies specific to your booking type. • Refund Status: You can check the status of your refund request by logging into your Expedia account and viewing the details of your canceled booking. By following these steps, you should be able to successfully request a refund on Expedia.