Businesses should consider switching to VoIP systems for flexibility, enhanced calling features and cost savings. These systems are particularly beneficial for small businesses, as they allow seamless call transfer between devices, fostering trust and authenticity. This is particularly beneficial for building relationships with potential customers. VoIP phone systems allow team members to participate in client calls by facilitating seamless transfer between several devices. They are, therefore, beneficial to businesses, particularly small ones. This feature also encourages genuineness and trust with potential customers, making it ideal for establishing connections and reducing expenses.